Return Policy

At Turbel Enterprises Inc., we are committed to providing quality products and excellent service. Please review our Return Policy carefully before making a purchase.

Eligibility for Returns

Returns are accepted only with prior written approval from Turbel Enterprises Inc.
All return requests must be submitted within ten (10) days from the date of receipt of the product.

Condition of Returned Items

Approved returns must:

• Be unused and in good condition
• Be returned in their original packaging
• Include all accompanying documents and materials

Items that do not meet these conditions may be refused.

Restocking Fee

Approved returns may be subject to a 20% restocking fee, which will be deducted from the refund amount or credit issued.

Non‑Returnable Items

Certain items may not be eligible for return, including but not limited to:

• Special or custom orders
• Items that have been used, altered, or damaged after delivery

Final determination of return eligibility is at the discretion of Turbel Enterprises Inc.

Return Process

To request a return:

1. Contact Turbel Enterprises Inc. via email or phone to request written return approval
2. Once approved, follow the return instructions provided by our team
3. Ship the product back according to the approved return instructions

Unauthorized returns will not be accepted.

Refunds

Approved refunds will be processed after inspection of the returned item. Refunds may be issued as:

• A replacement
• A refund
• A store credit

The resolution method will be determined by Turbel Enterprises Inc.

Damaged or Incorrect Items

Customers are advised to inspect shipments immediately upon receipt. Any damages or discrepancies must be reported within five (5) business days of delivery.

Contact Information

For return requests or questions regarding this policy, please contact:

Turbel Enterprises Inc.
📧 Email: info@turbel-enterprises.com
📞 Phone: +63 49 502 1161
🌐 Website: https://www.turbel-enterprises.com